Senior Credit Controller

Think Accountancy & Finance are proud to be partnering with a global business, a leader in their field, to recruit a Senior Credit Controller.

You would be joining an established Accounts Receivable function, so we are looking for someone who can take ownership of a high-value ledger while also supporting and guiding a small team.

This is a fantastic opportunity for someone who enjoys being hands-on but is also ready to step into a senior, influential position within a collaborative and high-performing finance team.

The role

You'll be responsible for managing a portfolio of key customer accounts, ensuring strong cash collection and reduced aged debt, while acting as a go-to person within the team.

Alongside this, you'll support the day-to-day running of a small Credit Control team, helping to mentor and guide best practice.

Key responsibilities include:

Managing high-value and complex customer accounts
Driving cash collection and reducing aged debt
Handling escalated queries and resolving disputes efficiently
Reviewing credit limits and assessing customer risk
Producing debtor reports, ageing analysis and supporting cashflow forecasting
Identifying trends and suggesting process improvements
Supporting and mentoring junior team members
Working closely with internal teams (Sales, Billing, Customer Service) to resolve issuesThis is a role where you can genuinely add value, both operationally and from a leadership perspective.

What we are looking for

3 to 5+ years' experience within Credit Control
Experience managing complex or high-value accounts
Confident handling escalations and difficult conversations
Strong Excel and systems experience
Highly organised with strong attention to detail
Ideally some experience supporting or mentoring others
A proactive, solutions-focused mindset
A CICM qualification (or working towards) would be a bonus, but not essential.

Why this role?

Proven, supportive team
The opportunity to ownership of your day to day
Hybrid working and a great working culture
A business that values collaboration and continuous improvement

If you're looking for that next step where you can take more ownership, mentor others, and be part of a business that genuinely invests in its people, this could be a great move.

For more information or a confidential chat, please contact Casey Bennett at Think Accountancy & Finance.

Think Accountancy and Finance is the finance division of Think Specialist Recruitment, an independent recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: Accounts Payable, Accounts Receivable, Payroll, Finance Admin, Part Qualified Finance, Credit Control and Bookkeepers