Internal Sales Account Manager

Internal Sales Account Manager

£28,450 basic + quarterly commission (OTE £32,000+)

Rochdale | Office-based

A market-leading, long-established textiles group with multiple UK sites is seeking a driven Internal Sales Account Manager to join its high-performing sales team at their Rochdale head office.

This is a full-time, office-based role working Monday to Friday, 8:45am–5:15pm, with the added benefit of a 4pm finish every other Friday.

THE ROLE

Reporting to the Internal Sales Manager, you will be responsible for managing and growing a portfolio of existing customer accounts, whilst providing support to the external sales team. The role is centred around excellent relationship management and service delivery, with a strong commercial focus.

Key responsibilities:

Proactively contact existing customers to maximise sales opportunities

Understand customer needs, recommend suitable products, and up-sell where appropriate

Build long-term relationships to encourage repeat and regular business

Keep up to date with new product launches, promotions, and company initiatives

Support Area Sales Managers with business development activities

Liaise with internal departments and external carriers to ensure seamless customer service

THE PERSON

We are looking for someone with a genuine passion for sales and customer care. Previous experience in a similar internal sales or account management role is advantageous, but not essential as full training will be provided.

You will need:

Excellent communication and interpersonal skills

The ability to build rapport and trust with customers

A proactive, positive, and enthusiastic attitude

Confidence in negotiating and identifying up-selling opportunities

This role would suit someone self-motivated, ambitious and keen to grow their career within a successful and expanding organisation.

THE BENEFITS

Quarterly commission structure

25 days’ annual leave + bank holidays (increasing to 27 days)

Company pension

Modern offices and secure onsite parking

Regular staff socials and team-building events

Early finish every other Friday

Please note – applicants must have the right to work in the UK as sponsorship is not available