Despatch Administrator

We are seeking a Despatch Administrator to join our client's team at their UK headquarters in Witney. The ideal candidate will have experience in office and warehouse environments and a strong focus on accuracy, attention to detail, and effective communication. This is a hands-on role, responsible for ensuring the smooth and accurate despatch of customer orders.
Key Responsibilities:
. Prepare despatch documentation in line with quality procedures.
. Ensure the correct handling and despatch of orders in coordination with sales and internal teams.
. Calculate carriage pricing on customer delivery notes.
. Obtain quotes for special and same-day deliveries.
. Pass release notes to the Accounts Department promptly.
. Communicate with couriers and the Sales Department to ensure smooth operations.
. Maintain and update spreadsheets.
. Collaborate with Warehouse staff to ensure on-time order despatch.
Essential Requirements:
. Experience in office and warehouse settings.
. Familiarity with despatch procedures.
. Ability to work under pressure and meet deadlines.
. Confident telephone manner and good communication skills.
. Strong IT skills, including Microsoft Excel, Word, and Outlook.
. High level of numeracy and literacy.
. Self-motivated and able to work with minimal supervision.
. Attention to detail and accuracy.
. Flexible and adaptable in a team environment.
Desirable Skills:
. GCSE education or equivalent.
. Knowledge of quality procedures.
. Experience with SAP.

Our client offers a competitive salary and an attractive range of benefits.
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