About the Role
This position follows a seasonal rhythm:
Winter Months (Technical Focus):
Validate claims at first notification of loss
Review policy wordings and assess claim validity
Analyse technical reports, photos, and evidence
Liaise with surveyors and insurers
Identify inconsistencies and potential fraud
Summer Months (Support Focus):
Maintain and update CRM systems (Zoho experience desirable)
Assist with financial admin, including payment chasing
Coordinate site inspections between surveyors and clients
Provide key administrative support to the wider team
What We’re Looking For
Essential:
Experience in a claims handling environment
Strong ability to interpret complex policy wordings
Confident using CRM systems (Zoho or similar)
Desirable:
CII qualifications
Construction industry knowledge
A flexible, proactive mindset with strong attention to detail
What’s on Offer
Competitive salary starting from £30,000+
Private healthcare package
Life insurance (5x salary)
Free on-site parking
The chance to develop within a specialist, niche area of insurance
If you’re looking for a role that offers variety, technical challenge, and long-term growth, we’d love to hear from you.
Apply now or get in touch to find out more
Salary description
£28000.00 - £30000.00 per year