Customer Sales Representative
About the Role
We’re looking for confident, people-focused individuals to join our team as Customer Sales Representatives.
This role is all about helping existing customers move from older analogue phone services to modern digital solutions ahead of the UK-wide switch-off in January 2027.
You’ll be speaking to customers, explaining the changes in simple terms, and guiding them through upgrading their services — ensuring a smooth and hassle-free transition.
What You’ll Be Doing
- Contacting existing customers via phone and video
- Explaining the analogue switch-off and what it means for them
- Recommending suitable digital alternatives (full training provided)
- Answering questions and handling objections confidently
- Agreeing pricing and securing customer sign-off
- Accurately recording customer details and passing orders internally
- Working towards individual and team targets
What We’re Looking For
You don’t need a technical background — we’re looking for great communicators who are comfortable speaking to customers.
Ideal backgrounds include:
- Telesales
- Customer service / call centre
- Retail or hospitality (customer-facing roles)
- Customer retention or outbound calling roles
You’ll be a great fit if you:
- Are confident and friendly on the phone
- Can explain things clearly and simply
- Are comfortable handling objections
- Enjoy working towards targets
- Are organised and detail-focused
What You’ll Get
- Full training and ongoing support
- Clear targets and structured work
- Opportunity to develop sales and communication skills
- Potential to move into a permanent role
- Competitive benefits package including:
- 25 days holiday + bank holidays
- Your birthday off