*MUST LIVE OR BE WILLING TO TRAVEL TO HULL 5 DAYS P/W*
Project Administrator – Solar & Retrofit Operations
Location: Kingston Upon Hull (On-site)
Company: SNUG Services Group Ltd
About SNUG Services Group Ltd
SNUG Services Group Ltd delivers innovative, fully-funded retrofit and renewable energy solutions across the UK. Working with Housing Associations, Local Authorities, and commercial clients, we specialise in solar PV, insulation, heating upgrades, and full retrofit delivery under schemes such as ECO, GBIS, HUGS, and SHDF.
With PAS2030 and MCS accreditations, we provide turnkey solutions that help clients reduce carbon emissions, improve energy efficiency, and achieve net-zero targets.
The Role
We are looking for a highly organised and proactive Project Administrator to support our operations team, with a strong focus on booking and coordinating solar PV installations.
This is a fast-paced, operational role where you will be responsible for managing appointment scheduling, coordinating installers, and ensuring projects move efficiently from survey through to installation.
You will act as the key link between our internal teams, subcontractors, and customers – ensuring everything is booked, tracked, and delivered on time.
Key Responsibilities
- Book and coordinate solar PV installation appointments with customers and installers
- Manage daily and weekly schedules for operations teams
- Liaise with surveyors, project managers, and subcontractors to align availability
- Track project progress from survey → design → install → completion
- Maintain accurate records across CRM systems (Zoho / JobLogic)
- Ensure all required documentation is in place prior to installation
- Handle rescheduling, cancellations, and access issues efficiently
- Support procurement and logistics coordination where required
- Communicate updates to internal teams and escalate delays or risks
- Prepare simple reports on project status, completions, and pipeline
What We’re Looking For
- Strong organisational skills – you can manage multiple jobs without dropping the ball
- Excellent communication – confident on the phone and via email
- Ability to think ahead and solve scheduling/logistical problems
- High attention to detail with accurate record keeping
- Comfortable working in a fast-paced operations environment
Experience Required
- Previous experience in project administration, scheduling, or coordination
- Ideally from construction, solar, or renewable energy sectors
- Experience using CRM/job management systems
- Strong Microsoft Office skills (especially Excel)
Bonus (Not Essential)
- Experience working on solar PV or retrofit projects
- Knowledge of ECO, GBIS, HUGS, or SHDF schemes
- Understanding of installation workflows (survey → install → sign-off)
What Success Looks Like in This Role
- Install teams are fully booked with no gaps
- Jobs are scheduled efficiently with minimal delays
- Customers are informed and prepared ahead of installs
- No missed appointments or poor coordination
- Operations team runs smoothly without constant firefighting
Why Join SNUG
- Be part of a rapidly growing retrofit and renewable energy business
- Work on high-impact projects driving the UK’s net-zero transition
- Clear progression into Project Coordinator / Operations Manager roles
- High-performance, fast-moving environment