Field Service Engineer

Your new company
You'll be joining a well‑established and highly respected organisation within the UK material handling sector. With a long-standing heritage and a reputation for quality, reliability, and customer service, the business specialises in the hire, service, and support of telehandlers and related equipment.The company places strong emphasis on investing in its people, offering specialist training on modern machinery and fostering a culture focused on safety, collaboration, and continuous improvement. Customers are at the heart of everything they do, with tailored solutions designed to maximise on-site productivity and build long-term partnerships.

Your new role
As a Field Service Engineer, you will play a critical role in ensuring the reliability, performance, and safety of a fleet of material handling equipment, including telehandlers. Working directly at customer sites, you will deliver high-quality maintenance, servicing, and repair support while acting as a professional and trusted representative of the business.Your responsibilities will include:

Carrying out planned maintenance and servicing on hire machinery at customer locations
Responding to breakdowns and delivering efficient, high-quality repairs
Diagnosing and resolving mechanical and technical faults on-site
Providing excellent customer service and building strong working relationships
Working closely with operations and support teams to improve service delivery
Accurately completing service reports, repair documentation, and customer recordsThis role offers a high level of autonomy, variety, and exposure to a wide range of modern equipment and working environments.

What you'll need to succeed

Proven experience repairing and servicing plant or material handling equipment, including telehandlers
A recognised mechanical qualification in plant, agricultural, or similar engineering (desirable but not essential)
Strong fault-finding and problem-solving skills with a practical, hands-on approach
The ability to work independently and manage time effectively
Excellent communication skills and a customer-focused mindset
Willingness to travel to customer sites as required
Good organisation and attention to detail
A full, valid driving licenceWhat you'll get in return

Competitive salary and pension scheme
25 days' holiday plus bank holidays, with the option to buy more
Ongoing training and development, including specialist equipment training
Life assurance and wellbeing benefits
Free tool hire and cycle to work scheme
Access to a wide range of employee discounts and reward schemesWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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