SKILLS REQUIRED
All aspects of bathroom installation, including tiling
Able to use the phone and PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide
Be comfortable in dealing with tenants and remain professional even when issues are contentious, especially when explaining to tenants that the right repair isn’t necessarily the repair they want
Be able to diagnose the right repair adopting the right first-time approach
Have a practical approach to health and safety, ensuring that you and others are always safe
A problem solver and be able to work out what is the right repair
KEY RESPONSIBILITIES
Diagnose and rectify faults within core and other trades related repair requests
Support all trades to deliver a professional and safe maintenance and repairs service
Respond swiftly to all emergency situations and resolve them efficiently
Keep the customer up to date with progress and plans
Apply applicable Health & Safety rules in all you do, using risk assessments, method statements and PPE when needed
Maintain tools, plant, and equipment in a safe, clean, and workable condition
Maintain accurate records of works undertaken with photographic evidence as necessary
Be willing to work out of hours, if required, to the requirements of the client and customer
Assist other contracts as directed by the Contract Manager as and when the business dictates
Be an inclusive part of the team and be part of an on-call rota (Out of Hours)
QUALIFICATIONS REQUIRED
NVQ level 2-3 in plumbing or equivalent
Must be competent in 2 other secondary skills
Full current driving licence.
A DBS check is required before commencement of role
EXPERIENCE REQUIRED
Over 3 years trade experience, ideally in the residential repairs sector
Have a good knowledge of residential Building Regulations
3 years’ experience of Bathroom installations
Previous experience of Laminate fitting (Desirable)
Salary description
£37492.00 - £37492.00 per year