Job Type: Full-Time, Permanent.
Salary: £37,000 Per Annum.
Location: Watford WD24.
Schedule: Monday – Thursday: 7:30 – 17:00. Friday: 7:30 – 16:30
About The Company:
They are a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. They pride themselves on their commitment to excellent customer service and their ability to deliver reliable and effective cleaning solutions to their clients.
About The Role:
They support customers nationwide with a fast-moving service operation built around equipment, parts, stock accuracy and dependable fulfilment. Their Warehouse and Logistics department is central to that operation. It is responsible for controlling stock, coordinating the movement of goods and equipment, supporting engineers in the field, and ensuring orders and job requirements are fulfilled accurately and at speed.
The company is looking for a hands-on Warehouse and Logistics Manager to take ownership of the department responsible for stock control, fulfilment, internal equipment flow and daily delivery logistics. This is a key operational role focused on keeping goods, parts and equipment moving efficiently through the business and out to customers, engineers and sites without delay. This is a hands-on role requiring direct day-to-day involvement in warehouse processing, picking, dispatch, goods handling and general operational workload alongside team leadership and management.
Key Responsibilities:
* Lead, motivate and support a small warehouse team to ensure departmental objectives and KPIs are achieved.
* Oversee all day-to-day warehouse operations, providing hands-on support where required, including goods in, picking, dispatch, stock control and inventory management.
* Take ownership of fulfilment, stock allocation and the efficient movement of goods, parts and equipment across the business.
* Oversee daily logistics, including delivery schedules, route planning, collections, urgent movements, internal transfers and external deliveries, while managing delivery driver activity.
* Liaise with suppliers, couriers, 3PL partners and internal departments to coordinate movements, expedite urgent requirements and keep operations flowing smoothly.
* Assist with the loading and unloading of deliveries where required.
* Ensure health and safety standards, company procedures and operational guidelines are followed at all times, including daily walkaround checks and prompt reporting of incidents or near misses.
* Oversee stock accuracy through effective stock management, stock takes, reporting and inventory control, while ensuring efficient use of warehouse space.
* Manage weekly engineer van stock replenishment, annual engineer van stock takes, zonal stock room stock takes and periodic stock room inspections.
* Oversee the picking and dispatch of job stock issues and ensure urgent operational requirements are actioned quickly and accurately.
* Manage returns to suppliers, including returns notes and associated administration.
* Support parts-related processes, including parts-to-equipment procedures and the creation and superseding of part numbers where required.
* Maintain clear, current and informative warehouse and logistics records within Protean and related systems.
* Drive continuous improvement across warehouse and logistics processes, ensuring procedures and policies are documented, reviewed and updated regularly.
* Train, onboard and support new team members to a high standard, while helping maintain a professional, organised and solution-focused department culture.
Candidate Requirements:
* Proven experience in a warehouse, logistics, transport coordination, or operational management role.
* Strong analytical and data-driven mindset, with the ability to identify improvements, reduce errors and increase efficiency across the department.
* Confident leadership style with strong organisational skills, sound judgement and the ability to make quick decisions while escalating appropriately when needed.
* Hands-on, reliable, and safety-focused approach.
* Excellent communication, prioritisation, problem-solving and follow-up skills.
* Experience managing or coordinating the physical movement of goods, deliveries, collections, and operational logistics.
* Comfortable dealing directly with suppliers and resolving urgent stock, transport, or fulfilment issues in a practical, commercially aware way.
* Ability to perform in a fast-paced environment with changing operational demands.
* Proficiency with IT systems including warehouse/inventory systems, Excel and logistics platforms.
* High standards of professionalism, communication, and departmental presentation.
Company Benefits:
* On-site parking
* Employee assistance programme
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need
Salary description
£37000.00 - £37000.00 per year