Shipping & Customer Service Administrator

Shipping & Customer Service Administrator
Pudsey | Full-time | Flexi-hours (37.5 hours per week)

We’re working with a well-established manufacturing business with a strong reputation and global customer base, looking to add a Shipping & Customer Service Administrator to their operations team.

This is a key role focused on coordinating UK and international shipments, ensuring accuracy across documentation, and keeping processes running efficiently from order through to delivery.

The Role

You’ll be responsible for:

* Coordinating shipments across UK and international markets

* Managing all associated shipping documentation and compliance

* Liaising with internal teams, freight forwarders, and external warehouses

* Monitoring shipment schedules and resolving any issues quickly

* Supporting a smooth and efficient customer experience

* This is a fast-paced, detail-driven role where organisation and communication are key.

About You

* Experience in shipping, logistics, imports or exports

* Strong attention to detail and ability to manage multiple priorities

* Working knowledge of Incoterms and Letters of Credit

* Confident communicator, both internally and externally

* Good Excel skills and general systems confidence

* Proactive, reliable, and able to work under pressure

What’s on Offer

* Flexible working hours (37.5 hours per week)

* Bonus and competitive benefits package

* Supportive, team-focused environment

* Opportunity to develop within a well-structured business

If you’re looking for a role where you can take ownership of your work and be part of a collaborative team, get in touch for a confidential discussion