Workshop Controller

Workshop Controller -  South Oxford Area
Hours: Monday to Friday, Saturday mornings on a rota
Salary: £36,427 per annum + bonus, OTE £44,000 +
Ref: 30272

This is working for one of the UK’s largest car dealership groups with over 100 branches nationwide. They are an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Audi, VW, JLR & more. They also provide modern and practical training to help people progress to a high level.

Workshop Controller Duties

Lead, support, and coach a team of Vehicle Technicians, developing skills and fostering a high-performance culture
Accurately interpret and communicate customer requirements across the workshop team to ensure service excellence
Efficiently plan and allocate work based on technician skill sets and availability to maximise productivity
Ensure compliance with manufacturer service standards and maintain customer satisfaction metrics
Monitor workflow and job progress, reallocating tasks as needed to meet deadlines and efficiency targets
Liaise with internal departments and external customers for vehicle collections, deliveries, and service updates
Manage parts ordering through the dealership’s workflow system; ensure accurate job number matching and storage in designated parts racks
Maintain workshop efficiency, cleanliness, and adherence to health & safety protocols
Key Requirements

Previous experience as a Workshop Controller. We’re looking for a Mechanic, Service Technician, or similar technical professional who’s ready to step into a leadership role
Strong ability to manage competing priorities and meet tight deadlines with a calm, organised approach
Excellent communication and customer service skills, with the ability to liaise confidently with both internal and external stakeholders
A flexible and proactive attitude with a passion for team development and operational excellence
Company Benefits

Access to training programs
Company pension scheme
Employee discount
Any applications will be 100% confidential.

Consultant: Jason Evans - Octane Recruitment

JEOJ

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries