Location: Peterborough
An exciting opportunity has arisen for an experienced Account Manager to oversee the delivery of Integrated Facilities Management (IFM) services for a key national client.
Based primarily in Peterborough, you will be responsible for managing a £2 million national account, ensuring high standards of service delivery, strong client relationships, and effective operational performance.
The Role
As Account Manager, you will take overall responsibility for the strategic and operational management of the account, acting as the primary point of contact for the client while ensuring FM services are delivered efficiently across the contract.
The role will involve overseeing service delivery, managing performance, and identifying opportunities to improve service and add value for the client.
Key Responsibilities
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Manage the delivery of Integrated Facilities Management services across the account
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Act as the main point of contact for the client, building strong working relationships
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Ensure contractual obligations, KPIs and service standards are consistently met
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Oversee operational performance and service delivery
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Manage financial performance across the £2m contract
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Identify opportunities for service improvement and contract growth
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Work collaboratively with internal teams and service providers
About You
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Proven experience in Facilities Management or Account Management
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Must be technically qualified or experience managing large or national hard services FM contracts
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Strong client relationship and stakeholder management skills
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Commercially aware with the ability to manage contract performance
Package
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Salary: £65,000
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Comprehensive benefits package
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Location: Peterborough (main offices)
This is a fantastic opportunity to manage a high-profile national account and play a key role in delivering a high-quality facilities management service
Salary description
£60000.00 - £65000.00 per year