Security Operations Manager

Job title Security Operations Manager
Location: North-East
Salary: £36,500-£38,500, Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks per annum
Why Join?
My client is a North-East based security company with SIA Security Industry approved contractor status. They operate on a national basis, with clients in a broad range of sectors.
The Opportunity
I am currently working with them to appoint an experienced and talented Security Operations Manager to oversee a portfolio of mixed contracts across the North-East. The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers.
What You’ll Be Doing
* Lead and manage the day-to-day security operations across multiple sites and contracts
* Involvement on the duty manager rota which would be 1 in 3 weekends
* Support, mentor, and develop security teams to deliver a first-class service
* Ensure full compliance with UK security industry standards and regulations
* Build and maintain strong client relationships through exceptional service delivery and communication/liaison
* Oversee incident response, investigations, and accurate reporting
* Recruit, train, and guide security personnel to success
* Delegate tasks to appropriate colleagues
* conduct regular audits to ensure continuous improvement of standards
* Oversee other key elements such as discipline, H&S, company vehicles, etc
About You
* You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management.
* Possess a strong understanding of ‘on the ground’ operations.
* NEBOSH/IOSH Health and Safety qualified
* Possess a UK driving license
* Reside in the North-East
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