Location: Portsmouth
Hybrid: Individuals must demonstrate full competence in the role before hybrid working will be offered.
Salary: £26,210, rising to £30,300
Hours: 40 per week, shift rota between 7:45am – 8:15pm
Schedule: Monday to Sunday on a 6 week rota (working every other weekend)
Why Join our client? Our client are offering a fantastic career opportunity with a benefits package to match:
✅ Salary progression: £26,210 rising to £30,300 within 12 – 24 months
✅ Generous holiday: 28 days increasing to 38 with length of service
✅ Health & wellbeing support: Simply Health cash plan (optical, dental & medical)
✅ Additional perks: Travel and medical insurance discounts.
Dynamite Recruitment is proud to be partnering with a successful Insurance brand, to recruit Customer Service Executives for a specialist team. This is a varied and rewarding role where no two days are the same! You’ll be at the heart of supporting customers, resolving queries, and ensuring a seamless experience from start to finish.
Key Responsibilities...
Handle incoming calls and emails professionally and efficiently
Provide accurate updates, solutions, and support to customers
Prioritise workloads in line with service expectations and deadlines
Liaise with internal teams and third parties to manage enquiries
Complete high volumes of essential administrative tasks
Manage sensitive and challenging conversations with empathy
Ensure compliance with regulatory and company procedures What We’re Looking For...
Previous experience in customer service, call handling, or contact centre work
Confident communication skills — written and verbal
Ability to multitask and stay focused under pressure
Strong administrative and organisational ability
Good working knowledge of Microsoft Office Ready to Apply? If you’re passionate about helping customers and looking to develop your career with a supportive and growing company, apply now with your CV — we’d love to hear from you!
#evergreen
Salary description
£26200.00 - £26200.00 per year