Neighbourhood Housing Lead

A housing provider in South West London is seeking a Neighbourhood Housing Lead to support local housing services and deliver an excellent experience for residents. You'll be the main point of contact for a patch of approx. (Apply online only) homes, helping improve satisfaction, resolve issues, and ensure services are consistent and reliable.

Key Responsibilities

Build strong relationships with residents across your patch
Support the delivery of consistent, customer‑focused housing services
Improve resident satisfaction and trust
Manage a varied caseload and respond effectively to housing issues
Work collaboratively with internal teams and partners

What You'll Need

Experience in neighbourhood or housing management
Strong communication and problem‑solving skills
Ability to manage a complex workload and meet deadlines
Confidence to challenge processes to improve outcomes
Experience working with diverse communities
Driving licence and access to a vehicleIf you feel your skills and experience align with this position, we encourage you to apply today