Location: Oxford (On-site, 5 days per week)
Salary: £28,000 – £30,000 + benefits
Benefits: Pension scheme + perks package
Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment.
This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment.
What you’ll do:
Deliver day-to-day on-site IT support to staff and students
Act as a visible, approachable IT presence across the school
Manage and prioritise helpdesk tickets in line with SLAs
Support classroom technology and digital learning tools
Maintain user devices, accounts, and core systems
You’ll work closely with central engineering teams, service delivery management, and third-party suppliers to ensure consistent service and continuous improvement.
What we’re looking for:
Strong 1st line IT support experience in a user-facing role
Solid troubleshooting skills across hardware, software, and user issues
Experience with Microsoft 365, including user account management
Understanding of basic networking (DNS, DHCP, IP addressing)
Experience supporting devices, printers, and AV equipment
The ideal candidate will bring a proactive, service-focused mindset, excellent communication skills, and enjoy working in a structured, user-centric environment.
Why join?
Opportunity to work in a well-supported on-site role with backing from a wider IT function
Exposure to education-focused technology environments
Long-term fixed-term contract (3 years) offering stability
Collaborative and service-driven culture
Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment
Salary description
£28000.00 - £30000.00 per year