The role plays a key part in maintaining compliance with stock control procedures, health and safety regulations, and client-specific systems, contributing to the smooth and efficient operation of the service delivery function.
This includes maintaining accurate data, coordinating supplier and vendor interactions, supporting engineering requirements, and ensuring timely handling of materials and documentation.
Working hours - 08:30-16:30, Monday to Friday.
Salary - £25,592.00.
Key Responsibilities:
* Use of excel - pivot tables, concatenate and can do either v, x, or y look ups.
* Comply with statutory, company, and regulatory H&S rules and regulations.
* Ensure correct PPE is worn/used when required, in accordance with company requirements.
* Escalate issues that cannot be resolved locally to the next in line or H&S Manager.
* Ensure all required H&S paperwork is signed and completed per job requirements.
* Liaise with the H&S Manager as needed.
* Resolve supplier invoice queries in a timely manner.
* Implement controls to identify outstanding purchase orders.
* Understand the varied requirements for Service clients’ accounting.
* Maintain regular, effective communication with engineers, suppliers, sub-contractors, supervisors, and management to support SLA compliance.
* Compile and update progress/status reports for clients or their systems.
* Identify and ensure correct product coding for reporting/analysis.
* Ensure all supporting documentation is scanned and filed.
* Record legislative documentation to meet client/company standards.
Key Attributes and Skills:
* Proficient in administration, particularly in Excel and Microsoft packages.
* Previous experience in customer service.
* Strong collaborative teamwork skills.
* Effective multitasking ability and composure under pressure.
* Preferred, though not essential: background in the service industry.
* Ability to build strong rapport with customers and team members.
To apply for this role, you must be proficient in Excel. Please forward your CV in complete confidence
Salary description
£24969.00 - £24969.00 per year