Inbound Operator

gap personnel is recruiting Inbound Operators for our prestigious client based in Wymondham. The site provides inbound and outbound document services, including printing, mailing, document capture, storage, and key support functions.

Pay Rate: £12.71 per hour, Overtime £19.07 per hour

Hours: Monday to Friday, 8:00am - 5:00pm - 37.5 hours per week, 30 minute break per day

Type: Temporary to permanent for the right candidate

Location: Wymondham, Norfolk - NR18 

Start date: Interviews will take place ASAP 

Key Responsibilities:

Hands-on role using basic machinery and computer systems (Excel, Word, and internal systems)
Work to set targets for speed, accuracy, and quality
Receive and security-check incoming mail
Scan and process paper documents
Index, store, and manage electronic documents
Respond to helpdesk queries when needed
Follow Service Level Agreements (SLAs) and quality standards
Provide support or supervision when required
Be flexible and help with different tasks as needed
Knowledge & Skills:

IT literate, comfortable managing a queue of tasks
Experience working to tight deadlines preferred
Self-motivated, organised, and methodical approach
Strong customer focus and attention to detail
Effective verbal and written communication
Results-driven with a high level of accountability
Confident working independently and as part of a team
To apply for this Inbound Operator position, please submit your updated CV to (url removed) Contact the branch on (phone number removed) to discuss.

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