Clinic Administrator

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

We have a vacancy for a motivated team player to join our company as a clinic administrator based in the prosthetics department at the mobility centre in Nottingham’s City Hospital.

This role is fundamental to the coordination and management of the procurement and administration functions of the prosthetic clinic services in Nottingham, supporting the clinical and technical teams in delivering an efficient service to patients.

Responsibilities:

· Provide admin assistance to the prosthetist team. Including contacting patients, scheduling appointments and using the Meditech system as necessary.

· Process invoices and support records using the Meditech clinical system.

· Work with the teams to respond appropriately to any enquires from Steeper staff, customers, or suppliers quickly and efficiently.

· Run and check monthly reports on patient activity, DNA levels and service performance.

· Monitor and record service intervals for high value items supplied through NHS England and the veteran’s program, for MPK or Multi Grip hand commissioning pathways.

· Assist with some stores admin duties when the stores administrator is away, which will include raising purchase orders, receipting goods in and booking out stock.

· Support with regular stock takes.

· Maintain strict confidentiality of patient information.

· Contribute to continuous improvement of administrative processes.

What we are looking for:

· Experience with PC based office IT, proficient Microsoft Excel user.

· Experience in invoicing and reporting, though full training will be given.

· Experience in our ERP system Sage X3 would be advantageous.

· Excellent customer service skills.

· Able to collaborate effectively with colleagues across teams.

· Keen to learn new skills and work within a healthcare setting.

What we offer in return:

· Flexible start and finish times around core hours (9am – 4pm)

· Incremental holiday allowance (rising with service)

· Employee discount platform

· Employee Assistance Programs

· Flexible working

· Refer a friend incentive

· Cycle2work scheme