Finance Application Support Engineer

Why Greencore?
Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better.
As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

What you'll be doing:
We are doing some exciting things with technology, such as the creation of bespoke applications using IoT with cloud-native event streaming to turn our production lines across manufacturing sites, into insightful real time data to improve manufacturing efficiency. In parallel to the fast passed innovative work, we also support our live services across the country running around the clock, and are setting our go-forwards technology strategy, including our approach to core systems such as our ERP, HR, Finance, Logistics, Engineering, and Supply Chain solutions.
We are looking for a Finance Application Support Engineer to promote the availability, performance, security, provisioning, implementation, and day-to-day operations of our finance applications. As such, you will:

Possess an excellent understanding of business processes that are required to support technology in order to solve problems and make improvements
Perform regular system monitoring to verifying the integrity and availability of appropriate software resources and processes for users
Perform regular security and performance monitoring activity, implementing and responding to established alerts, to quickly identify possible intrusions and performance issues
Participate in Incident and Problem resolution; including identification, diagnosis and root cause analysis ensuring rapid resolution and minimal impact on services and data integrity
Actively and openly communicate risks, operational problems and incidents accurately ascertaining business impact and escalating where appropriate
Respond to request for support in a timely fashion to meet overall service levels ensure the quality of customer service
Follow appropriate controls over implementations and changes, maintaining the appropriate level of documentation, to ensure adherence to common process and reference resources are created to describe application changes
Identifying gaps in services and highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services
Championing service transitions from projects
Perform out-of-hours/on-call rota support dutiesWhat we're looking for:

Experience in implementing and supporting applications
Ability to understand business processes and operate cross-functionally to resolve technical problems for finance application software
Familiarity with finance processes and language, working directly or indirectly with finance teams
iSeries/AS400 technical skills
Infor System 21, Navision, Great Plains, Tropos, Qliksense, Kronos, EDI (integrations)
Some basic server technical skills, including SQL Databases (SQL queries to analyse data) T-SQL
Strong interpersonal skills i.e. written and verbal communication skills
Strong stakeholder management and customer service skills
Strong Analytical and presentation skills
Good business acumen
Ability to work well in a team environment (i.e. IT colleagues and users, especially end users in the business), and autonomously
Flexible and able to make good judgement, where applicable
Able to influence and convince users even at Management level with new ideas and proposals to improve business procedures and IT Systems
Full clean UK Drivers license and owns a vehicleWhat you'll get in return:

Competitive salary and job-related benefits
Holidays
Competitive matched pension contributions
Life insurance up to 4x salary
Company share save scheme
Greencore Qualifications
Exclusive Greencore employee discount platform
Access to a full Wellbeing Centre platform
Enhanced parental leave and menopause policiesThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career