Compass Group | Addenbrookes Hospital |
Are you passionate about developing people, raising standards, and making a real impact in healthcare?
We’re looking for an experienced Soft Services Trainer to deliver high-quality, practical and classroom-based training to domestic, housekeeping and patient dining teams within a hospital setting. This is a varied and hands-on role where you’ll play a vital part in ensuring colleagues are confident, compliant and delivering excellence every day.
What you’ll do
Deliver engaging training across all shifts, supporting a 24/7 hospital environment
Lead onboarding, refresher and development training for frontline staff, supervisors and managers
Train teams in healthcare cleaning standards, infection prevention, waste management, linen handling and safe systems of work
Coach colleagues on the floor, reinforcing best practice and building confidence
Conduct competency assessments, maintain training records and ensure regulatory compliance
Support audits, introduce new processes or technologies, and act as a subject matter expert
Coordinate training schedules, resources and training room bookings
Work closely with managers and stakeholders to drive continuous improvement
Who you are
Experienced in delivering training or coaching within healthcare, hospitality, soft services or FM
Confident communicator who can engage and motivate a diverse workforce
Organised, flexible and comfortable working in a fast-paced, operational environment
Knowledgeable in infection control and safe cleaning practices (or willing to learn)
Passionate about quality, safety and developing others
Desirable qualifications
Train the Trainer / Level 3 Award in Education & Training
Health & Safety certification (e.g. IOSH)
Cleaning or soft services qualifications (e.g. BICSc, City & Guilds)
Salary description
£32000.00 - £32000.00 per year