You will be supporting their EMEA business working directly with their sales and marketing teams.
Duties
* Design and build interactive and intuitive Customer Success dashboards to report on retention and revenue generating activities.
* Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes.
* Support experimentation on Growth & Retention success by analyzing and reporting on A/B testing.
* Present findings and insights to business stakeholders and executives in a clear and concise manner.
Skills
* High proficiency in SQL, Excel.
* Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools).
* Experience with A/B testing methodologies and analysis.
* 3+ years of relevant experience working with web and call centre data.
* Ability to manage time effectively and prioritize tasks to meet project deadlines.
Benefits
* Friendly supportive team
* Informal dress code
* Global organisation.
* Hybrid role
Salary description
£55000.00 - £60000.00 per year
