Hire Desk Controller

Job Title: Hire Controller
Location: Inverness, Scotland
Overview:
Unify are thrilled to be recruiting for a Hire Controller to join the team in Inverness. You will be joining a leading provider of Plant Hire and Haulage service throughout the UK who are currently undergoing remarkable growth whilst supporting the UK’s Construction sector.
As a Hire Controller, you will be providing excellent customer service whilst off hiring and hiring a range of plant and equipment to customers. This role is perfect if you are highly organised, enjoy working in a fast-paced environment and have a strong eye for detail.
What do I need?
* Strong planning and organisational skills.
* Basic knowledge of Plant Machinery / Equipment
* Ability to work well within a team
* Attention to detail
* Proficiency in IT systems, including Excel, Word, and Outlook.
Responsibilities:
* Manage the hiring and return of plant equipment for a wide range of customers.
* Efficiently coordinate a high volume of incoming and outgoing equipment hires.
* Respond promptly to customer inquiries and resolve hire-related issues professionally.
* Prepare accurate quotations and maintain up-to-date hire records.
* Keep both live and closed hire files organised and current.
* Produce detailed hire desk and revenue reports as required.
* Provide expert advice to help customers select the right equipment for their needs.
* Support negotiators with guidance on pricing and equipment availability.
* Work closely with the service and transport teams to ensure smooth and efficient operations