Workplace Co-ordinator

Workplace Co-ordinator

Location: Southampton, SO14 7EJ
Hours:Full-time, 40 hours per week (Monday – Friday)
Salary:£30,000 – £32,500 per annum + Sodexo rewards and benefits

About the Role

We have an exciting opportunity for a Workplace Co-ordinator to join our team at a high-profile corporate site inSouthampton, SO14 7EJ. This role is ideal for a proactive and customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional workplace experiences.

The Workplace Coordinator will support the delivery of facilities services, ensuring a smooth day-to-day operation while maintaining a high-quality customer experience. You will play a key role in creating a positive and consistent workplace journey for all users, working collaboratively with colleagues and stakeholders.

Key Responsibilities

Build and maintain effective relationships with stakeholders to support daily operations
Coordinate service delivery across assigned areas, promoting teamwork and high standards
Provide front-line customer support, resolving queries professionally and efficiently
Support the Workplace Manager in monitoring service delivery against contract requirements
Contribute ideas to enhance service quality and workplace experience
Conduct floor checks, reporting and escalating issues as required
Assist with cleaning audits and maintain overall service standards
Ensure compliance with Health, Safety, Environmental, and GDPR requirements
Support onboarding, training, and ongoing team development
Coordinate daily team activities and assist with resource planning
Act as a key point of contact for workplace and facilities-related queries
Maintain accurate processes and documentation across service areas
Collaborate with operational teams to resolve issues and improve service delivery
Promote a positive safety culture and support a flexible, one-team approach

Ideal Candidate

Customer-focused with a collaborative approach to teamwork
Strong communication skills with the ability to build relationships at all levels
Highly organised with excellent attention to detail
Able to work independently and take initiative
Experience supporting service delivery against KPIs and SLAs
Confident in handling customer queries and ensuring a seamless workplace experience
Proactive in identifying improvements and enhancing service standards
Committed to maintaining compliance and a strong safety culture

Competencies

Ability to manage multiple tasks and deadlines in a dynamic environment
Strong interpersonal and communication skills
Effective prioritisation and coordination abilities
Reliable, trustworthy, and detail-oriented
Self-motivated and adaptable with a positive, can-do attitude
IT literate and confident using workplace systems
Resilient, flexible, and collaborativeThis is a fantastic opportunity to join Sodexo at a prestigious corporate site, where you will playa key role in delivering an exceptional workplace experience and contributing to a high-performing team.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belongin a company and team that values you for you. 
Actwith purpose and have an impact through your everyday actions.
Thrivein your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering wellbeing support
An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
Access to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
Sodexo UK and Irelands enhanced benefits and leave policies