We are seeking a motivated and proactive Housing Officer to manage a portfolio of residential properties across the Bradford area. This role involves working with a mix of social housing and private tenants, ensuring properties are well maintained, tenancies are effectively managed, and residents receive a high standard of service.
The successful candidate will be organised, approachable, and capable of managing a varied workload while ensuring compliance with housing regulations and internal procedures.
Key Responsibilities
* Manage a portfolio of residential properties within the Bradford area
* Act as the main point of contact for tenants, handling enquiries and tenancy-related matters
* Conduct regular property inspections to ensure homes meet required standards
* Manage tenancy agreements, including renewals and terminations
* Respond to and resolve tenant issues promptly and professionally
* Coordinate with contractors to arrange maintenance and repairs
* Ensure compliance with housing legislation and health & safety requirements
* Monitor rent accounts and assist with arrears management where necessary
* Maintain accurate records and produce reports as required
* Build and maintain positive relationships with tenants and stakeholders
* Support the wider team in delivering an efficient housing management service
Requirements
* Previous experience in housing, property management, or a similar role
* Knowledge of social housing and/or private sector tenancies
* Strong organisational and time management skills
* Excellent communication and interpersonal abilities
* Ability to manage a varied workload and prioritise effectively
* A proactive, problem-solving approach
* Professional and customer-focused mindset
* Full UK driving licence and access to your own vehicle (petrol allowance provided)
Salary description
£27000.00 - £28000.00 per year