Customer Service Advisor

We’re recruiting Customer Service Advisors to join a lively and vibrant contact centre. In this fast-paced role, engaging with a variety of customers and handling a high volume of calls. Whether providing quick updates or addressing challenging queries, every day will bring diverse interactions as you deliver excellent service in a busy environment.
Customer Service Advisor benefits:
* A range of discounts for leading Highstreet brands
* Company pension
* Flexitime considered
* Referral programme available
* Comprehensive salary
* Training is included to prepare you for this role
Customer Service Advisor role:
A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment
You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.
You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.
Customer Service Advisor pay:
£12.71 per hour + bonus and benefits