Workshop Controller

Job Title: Workshop Controller

Location: Stratford Upon Avon

Job Type: Permanent

Overview:

Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Stratford Upon Avon.

You'll be the contact for all workshop-related activity – spotting faults early, coordinating repairs swiftly and keeping equipment up and running with minimal disruption.

What do I need?

* Proven experience in a service coordination or workshop support role, preferably within construction, automotive, equipment hire or a similarly fast-paced environment.

* Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure.

* Confident and clear communicator, both on calls and via email.

* Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.

Responsibilities:

* Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt.

* Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices.

* Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly.

* Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required.

* Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly.

* Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules