Service Coordinator

Ready to find the right role for you?
Service Coordinator
Location: Doncaster
Salary: Competitive
Hours 8.30am - 5pm
Reporting to Operations Manager
What we can offer you;
* 25 days of annual leave.
* Refer a driver to us once you've joined and earn £1000.
* Access to our people's pension scheme.
* Free physiotherapy service.
* Discounts on everything from groceries to well known retailers.
* Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
* 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
* Ongoing training and development opportunities, allowing you to reach your full potential.
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.
With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day.
Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What you'll be doing;
* Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes
* Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
* Completing debriefs with front line staff and reporting necessary actions or updates as required
* Face-to-face engagement with drivers, supporting them to address any issues on route
* Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue
Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance)​
What we're looking for;
Essential
* Able to demonstrate an understanding of transport compliance and WTD
* Good communication skills communicating with people of all levels including drivers, front line employees and customers
* Ability to organise a busy workload and operate at a fast pace, working with a quality management system e.g. ISO Managing transport compliance
* Experienced IT Skills, and the ability to adapt to Google operating systems
Desirable
* Previous experience operating within a similar industry; waste/transport/logistics
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.
What's next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive