Key Responsibilities
Build and nurture strong relationships with key clients, ensuring a high level of service
Work closely with Sales and Project teams to identify opportunities for growth and improve profitability
Apply commercial awareness to deliver effective solutions tailored to customer needs
Prepare quotations and upsell products
Manage customer queries, concerns, and complaints professionally
Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines
Keep accurate, well-structured records of customer interactions, analyse data, and produce reports
Partner with the Marketing team to deliver effective sales supportAbout You
Proven experience in a similar role with a strong focus on customer service
Excellent communication skills with the ability to adapt your approach to different customers and situations
Proactive problem solver who enjoys achieving results
Self-driven with strong commercial awareness
Confident using IT systems
Highly organised, adaptable, and keen to learn about technical products
Friendly, approachable, and enjoys supporting othersApply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£30000.00 - £30000.00 per year