Facilities & Maintenance Operative

Facilities & Maintenance Operative
(Known internally as Maintenance Officer)
Location: Canning Town, East London
Salary: £(phone number removed) per year (depending on experience) salary increase in April
Contract: Full-time, Permanent
Why work at Your Place?
· 25 days annual leave, rising by one day each year up to 30
· Bank holidays included
· An extra day off for your birthday
· A weekly Wellbeing Hour to do whatever supports your wellbeing
· 2 Wellbeing Days per year
· Reimbursement for gym membership
· Cycle-to-work scheme and season ticket loans
· Free eye tests and contributions towards glasses
· Pension
· We match your pension contributions up to 7.5%
· Internal training and development
· Membership to professional bodies where relevant
· Flexible Working
· Discounts on holidays, shopping, dining out and more through our Proud to Care scheme and blue light card
About
This role plays a vital part in ensuring our buildings remain safe, clean, and welcoming for residents, employees, and visitors. You will support the Facilities Manager in delivering planned and reactive maintenance, health & safety checks, and general caretaking duties across the site.
Responsibilities
* Carry out daily, weekly, and monthly planned maintenance tasks (fire alarm tests, water temperature checks, emergency lighting tests, etc.)
* Provide first-line response to reactive maintenance, cleaning, and repair requests
* Conduct minor building repairs, spot cleaning, decorating, and basic plumbing tasks
* Inspect plant rooms, boilers, and equipment for leaks and general condition
* Ensure equipment is safely stored, maintained, and compliant with safety standards
* Support Customer Services with scheduled room health & safety checks
Cleaning & Caretaking
* Perform general janitorial duties
* Maintain cleanliness and safety across communal areas
* Assist with grounds inspections and upkeep
* Clear snow and grit pathways during adverse weather
Facilities Support
* Carry out porterage duties (furniture moves, room setups, etc.)
* Use hand and power tools safely and effectively
* Liaise with subcontractors to ensure high-quality work and safe practices
* Maintain accurate digital records and update internal systems
* Provide excellent customer service to residents
Health & Safety
* Follow all organisational Health & Safety procedures
* Contribute to risk assessments and implement required actions
* Report and follow up on maintenance, cleaning, or safety concerns
Other Duties: Undertake additional tasks within your capability as required
Person Specification
Experience
· Experience in building maintenance, caretaking, handyperson duties, or cleaning
· Experience with risk assessments or a health & safety qualification
Qualifications
· Building trade or health & safety/facilities qualification (desirable)
· Full UK driving licence (desirable)
Skills & Knowledge
· Strong understanding of building-related health & safety requirements
· Good communication skills
· Confident using IT systems
Abilities
· Able to manage workload effectively
· Able to communicate professionally with a wide range of people
· Accurate data entry and record keeping
Personal Qualities
· Confident in challenging unsafe behaviour
· Diplomatic, tactful, patient, and approachable
· Self-motivated, reliable, and punctual
· Strong interpersonal skills
Pre-Employment Requirements
· Enhanced DBS check
· Proof of right to work in the UK
· 2 references
· Medical clearance