Location: Ipswich - Hybrid working
Contract Type: Permanent
Salary: Up to £50k DOE plus benefits
About the Role
Join a global organisation on a mission to redefine what "best in class" looks like.
We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge.
As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it.
We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation.
Key Responsibilities
Provide daily support for D365 F&O users, resolving technical and functional issues promptly.
Manage user access, roles, permissions, and security compliance.
Monitor system performance, integrations, and data flows, addressing issues before they impact users.
Handling support tickets (via ServiceNow)
Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system.
Assist with testing, deployments, release management, and environment refreshes.
Troubleshoot incidents, escalating to Microsoft or partners when needed.
Maintain clear documentation for processes, configurations, and changes.
Work with business teams to understand their needs and support improvements to workflows and system usage.
Essential Skills & Experience
Proven experience supporting and administering Dynamics 365 F&O.
Strong troubleshooting skills across both functional and technical areas.
Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes
Hands‑on experience with security roles, user provisioning, and environment management.
Good understanding of data management, imports/exports, and data quality.
Ability to communicate clearly with non‑technical users and support them effectively.
Desirable
Experience with Azure AD, identity/security governance.
Knowledge of D365 Finance modules or finance data structures.
Microsoft Certifications.Why Join Us?
Opportunity to own and shape a mission-critical business system
A supportive, collaborative team culture
Professional development opportunities
Involvement in exciting transformation and optimisation projects
Commitment to sustainability and long-term business successHow to Apply
Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert
Salary description
£48000.00 - £50000.00 per year