Wirral, Merseyside
The Company
As a leading technology company in video security and access control systems, NW Security Group Limited offers high-end, intelligent security products and solutions to business customers and public sector organisations throughout the UK.
We are now looking for a Sales Support Administrator to join us on a permanent basis, working either full-time (40 hours/week) or part-time (minimum 32.5 hours/week), Monday to Friday.
The Benefits
- Salary up to £28,500 per annum (full-time), DOE, plus bonus (OTE £31,000)
- Annual performance-based salary review
- 28 days’ holiday plus Bank Holidays
- Ongoing training and skill development
- Workplace pension
- Company sick pay (after six months probationary period)
- Private Health Insurance after one year of service
- Free membership with the gym next door to the company
This is an exciting opportunity for a proactive sales support or customer service professional to join our forward-thinking organisation.
You’ll step into a varied and fast-paced role where no two days are the same, giving you the chance to build your skills, broaden your experience and play a key part in a growing business.
In return, you’ll benefit from an outstanding rewards package that supports your wellbeing, recognises your contribution and provides a strong foundation for your continued development.
So, if you’re looking to take the next step in your career with a growing and supportive organisation, read on and apply today!
The Role
As a Sales Support Administrator, you will support the smooth running of the sales process, ensuring customers receive a high standard of service from order to delivery.
Specifically, you will manage customer orders from processing through to fulfilment and invoicing, while arranging product shipments and tracking deliveries. You will keep customers informed throughout, ensuring clear and professional communication at every stage.
You will also act as the first point of contact for post-sales enquiries, liaising with customers, suppliers and internal teams to resolve queries and maintain efficient operations. Alongside this, you will support purchasing and stock control activities, ensuring accuracy and organisation across all tasks.
About You
To be considered as a Sales Support Administrator, you will need:
- At a minimum, two years’ experience in a sales support or customer service role
- Experience using Sage 50 Accounts
- Strong IT skills, including Microsoft Windows, Office 365, Excel and online systems
- Excellent verbal and written communication skills
- A high level of accuracy and attention to detail
- Strong organisational skills and the ability to prioritise tasks
- A team-oriented approach with a can-do attitude
- A friendly and professional manner
Other organisations may call this role Sales Administrator, Customer Service Administrator, Sales Co-ordinator, Order Processor, Sales Co-ordinator, Sales Support Assistant, Order Processing Administrator, or Sales Support Co-ordinator.
Webrecruit and NW Security Group Limited are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to bring your skills to a busy, customer-focused environment as a Sales Support Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
Salary description
£28500.00 - £28500.00 per year