Food & Beverage Supervisor

We are seeking a dynamic and experienced Food & Beverage Supervisor to lead all food and beverage operations at a busy golf club in Cardiff. This role is responsible for delivering exceptional bar and catering experiences across our restaurant, bars, halfway house, and function spaces. The ideal candidate is service-driven, detail-oriented, and capable of managing staff, enhancing member satisfaction, and maintaining profitability.

Key Responsibilities:

Oversee day-to-day food and beverage operations across all outlets, including the clubhouse restaurant, lounge, function facilities, and halfway house.

Lead, train, and develop a high-performing team of front-of-house staff and banquet personnel.

Ensure outstanding Member and guest service, maintaining a welcoming and professional atmosphere.

Work closely with the Chef and kitchen team to coordinate menu planning, food presentation, and event catering.

Develop and execute service standards, operating procedures, and staff scheduling to maximise efficiency and service quality.

Manage stocks, purchasing, and cost controls to meet financial targets.

Develop, plan and oversee private events, competition catering, banquets, and seasonal promotions.

Handle Member feedback and resolve complaints with professionalism and urgency.

Maintain compliance with health, safety, and licensing regulations.

Report regularly to senior management on department performance, revenue, and areas for improvement.

Qualifications:

Minimum 3–5 years of food & beverage management experience, ideally in a golf club, private club, or hospitality venue.

Proven leadership and team management skills.

Strong understanding of hospitality financials, stock control, and labour cost management.

Excellent communication and interpersonal skills with a Member-first mindset.

Experience with event planning, banquets, and high-volume service preferred.

Proficient with POS systems, MS Office, and F&B management software.

Degree or diploma in Hospitality Management or a related field is an asset.

Working Conditions:

Must be available to work evenings, weekends, and bank holidays.

On-site role in a fast-paced, Member-focused environment.

Some lifting and physical activity required during events and service hours.

Why Join Us?

Work in a scenic, community-oriented golf club environment.

Competitive salary.

Golf privileges.

Opportunities for professional growth and training in a well-established club.

On-site free parking