📍 Preston
💰 Up to £30,000 DOE
🕒 Full Time | Permanent
About the Role
We are recruiting for a Housing Support Officer to join a growing supported housing provider based in Preston.
This organisation supports individuals living in supported accommodation who are working to rebuild their lives and move towards independence. The role goes beyond traditional housing management and focuses on providing structured support, safeguarding, tenancy stability and clear progression pathways for service users.
The successful candidate will work closely with residents to provide practical support, promote accountability and help individuals develop the skills required to maintain independent living.
This is a rewarding opportunity for someone who is resilient, empathetic and organised, with a strong commitment to supporting vulnerable individuals and improving outcomes within supported housing services.
Key Responsibilities
Provide structured support to residents living within supported accommodation
Support service users to develop life skills that promote independence and sustainable living
Maintain regular contact with residents through planned support sessions and welfare checks
Develop and review individual support plans with clear goals and progression outcomes
Ensure safeguarding procedures are followed and any concerns are reported appropriately
Work with external agencies including probation services, housing providers, support services and local authorities
Support residents to access employment, training, health services and community support
Ensure residents understand and comply with tenancy agreements and house rules
Maintain accurate and up to date case notes, support plans and compliance records
Assist with move on planning and ensure residents are supported towards independent living
Promote a safe, supportive and structured living environment for all residents
Candidate Requirements
Experience working within supported housing, homelessness services, probation services or a similar support environment
Understanding of safeguarding, professional boundaries and compliance within housing or support services
Ability to manage challenging situations in a calm and professional manner
Strong communication and interpersonal skills
Good organisational skills and ability to manage a varied workload
Ability to maintain accurate records and documentation
Empathetic and resilient approach when working with vulnerable individuals
A genuine passion for helping people rebuild their lives and achieve independence
Desirable Experience
Experience supporting individuals with complex needsKnowledge of supported housing compliance and housing management processes
Experience working with individuals transitioning from homelessness, justice services or other support pathways
What's on Offer
Salary up to £30,000 depending on experience
Opportunity to work within a growing and evolving supported housing service
A rewarding role making a genuine difference in people's lives
Supportive team environment with opportunities for development
If you have experience within supported housing or similar services and want to play a key role in supporting individuals towards independence, we would love to hear from you
Salary description
£26000.00 - £30000.00 per year