We are currently seeking a friendly and reliable Temporary Customer Service Assistant to support a busy and fast-paced organisation based in Cheltenham. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and delivering a high standard of service.
Key Responsibilities:
* Handling incoming calls, emails, and customer enquiries
* Providing prompt, professional, and helpful responses to customers
* Resolving queries and escalating issues where necessary
* Updating customer records and maintaining accurate information
* Processing orders, requests, or bookings where required
* Supporting the wider team to ensure a seamless customer experience
About You:
* Previous customer service experience preferred
* Excellent communication and interpersonal skills
* A calm and professional manner, even under pressure
* Strong problem-solving skills and attention to detail
* Confident using computer systems and Microsoft Office
* A positive, proactive attitude with a customer-first approach
Details:
* Location: Cheltenham
* Job Type: Temporary
* Working Hours: Full-time (typically Monday to Friday)
* Start Date: Immediate / as required
* Competitive hourly rate
This is a great opportunity to gain valuable experience within a supportive team environment and make a real difference to customer satisfaction.
If you are available immediately and interested in this opportunity, we would love to hear from you.
Interested? Send your CV to Liv at i2i Recruitment today!
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a strong focus on diversity and inclusion. We strive to connect with each applicant personally; however, due to the volume of applications we receive, this is not always possible. We will still aim to keep you updated on your application, regardless of the outcome
Salary description
£12.00 - £12.00 per year