Key Responsibilities:
Provide technical support and resolve customer queries
Deliver ongoing consultancy to help customers maximise product value
Support successful onboarding of new clients
Deliver training to both new and existing users
Participate in customer meetings and calls, including pre-sales support for technical queriesKey Requirements:
Previous experience in an IT support role
Strong experience supporting Windows environments at scale (Server/Desktop, Entra ID/Active Directory, Intune, Azure, DNS, DHCP)
Good understanding of software and OS patch management
Knowledge of cyber security principles and tools
Solid understanding of networking fundamentals in enterprise environments
Basic knowledge of SQL and database querying
In return, the client are offering a salary of between £40,000 - £45,000. Other benefits include:
27 days annual leave
Pension Scheme
Work from home with occasional travel.
INDGH
Salary description
£40000.00 - £45000.00 per year