Contract: 4-6 weeks with potential for extension
Model: Hybrid - 3 days on site, 2 days WFH
Hours: Monday-Friday, 8:00-4:00 or 8:30-4:30
Daily Rate: £96 per day + holiday pay
Start Date: ASAP
Location: Stafford area
About the Role
We're on the lookout for an enthusiastic Customer Success Executive to support a fast‑paced, rapidly growing operation. If you love helping people, staying organised, and being at the heart of customer experience-this is your moment.
You'll be the friendly voice on the phone, the problem‑solver in the inbox, and the go‑to person keeping everything running smoothly behind the scenes.
What You'll Be Doing
Handling customer enquiries with confidence and warmth
Managing around 60 inbound calls per week
Keeping CRM systems up to date and running efficiently
Monitoring customer satisfaction and spotting opportunities to improve
Coordinating communication across teams
Supporting with day‑to‑day admin to keep customer journeys seamlessWhat We're Looking For:
Previous experience in customer service or Retail
Strong communication and interpersonal skills 💬
A positive attitude and a passion for helping others
Ability to work effectively both independently and as part of a team
Attention to detail and problem-solving skills 🔍Why Join Us?
Be part of an engaging and supportive team! 🎉
Gain valuable experience in a thriving industry
Develop your skills and grow your career
Work in a fun and friendly environmentHow to Apply:
If you are ready to embark on an exciting journey with us as a Customer Success Executive, please submit your CV. We can't wait to hear from you! 🌈
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£12.82 - £12.82 per hour