Summary of the Customer Service – Parts & Administration Team Leader role
Salary: Up to £33,000
Location: Biggleswade
Type of Contract: Permanent
Hours: 40 hour working week
Responsibilities of the Customer Service – Parts & Administration Team Leader
Taking calls from customers, liaising with service engineers, all members of the MCC sales and Customer Service team
Raising and processing warranty and sales orders, purchase orders and tooling requests
Manage multiple inboxes efficiently
Promoting teamwork and actively contributing to daily operations
Review resource levels
Ongoing review of processes with a focus on continuous improvement
Taking ownership of escalated issues
Day to day supporting management of the parts/service teams
Requirements for a successful Customer Service – Parts & Administration Team Leader
Previous experience within the construction plant or transport industry is advantageous
Strong communication skills at all levels
Strong customer service ethic
A collaborative team player
About Allstaff Recruitment
We’re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.
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Salary description
£33000.00 - £33000.00 per year