The Role
We’re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met.
You’ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis’s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment.
This role supports our long-term partnership with Citizen Housing , one of the Midlands longest serving housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly.
Responsibilities
Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios.
Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets.
Build and maintain strong relationships with clients, residents and internal stakeholders.
Oversee contract performance, financial results, compliance, and customer satisfaction.
Monitor progress, quality and specification compliance through site inspections and performance reviews.
Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents.
Ensure all works comply with Health & Safety legislation, RAMS and company procedures.
Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement.
Oversee contract variations, valuations and documentation, ensuring accurate financial reporting.
Support commercial teams with forecasting, profitability reviews and business planning.
Lead, mentor and develop your teams to achieve excellence in service delivery.
Promote sustainability, compliance and equal opportunity across all operations.
About You
You’re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of repairs and maintenance and the confidence to build trusted relationships with clients, residents and your teams.
Proven experience as a Contracts Manager/Project Manager) within social housing or property maintenance.
Formal qualification and/or trade background within the construction industry.
Strong understanding of repairs, maintenance and operational management principles.
Proven ability to manage budgets, performance KPIs and multi-disciplinary teams.
Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable).
Excellent leadership, organisation and communication skills.
IT literate with experience using management systems and reporting tools.
Full UK driving licence and willingness to travel to sites.
Clean DBS.
What We Offer
Salary up to £60,000 depending upon experience
Car Allowance
25 days’ annual leave + bank holidays
Up to £2,000 colleague referral fee
Long-service awards at key milestones
Perkbox – discounts on coffee, cinema, travel and wellbeing
One paid volunteer day each year
Ongoing training, development and real career progression, Axis promotes from within
Why Axis CLC?
Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.
Our Commitment to Inclusion
Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know
Salary description
£60000.00 - £60000.00 per year