Mental Health Support Worker

Mental Health Support Worker
Location: Hazelmead House, Swindon
Salary: £19,656 per annum
Vacancy Type: Permanent, Part Time (30 hours per week)
Expiry date: 21 April, 2026
Are you passionate about making a real difference in people’s lives? If so, we’d love to hear from you!
Hazelmead House is an established housing project for people recovering from mental health issues. Set in Swindon’s old town, it's close to all amenities and the town centre.
We’re on the lookout for a compassionate, proactive, and energetic Support Worker to join our team and deliver person-centred, strengths-based support to our residents. This is more than just a job – it’s a chance to be a catalyst for change in someone’s life.
As a Support Worker, you’ll play a vital role in helping our residents take meaningful steps toward independence. You’ll work closely with individuals to understand their goals, strengths, and aspirations—supporting them to build confidence and move forward with purpose. Whether it’s helping someone navigate a challenging moment or celebrating a personal milestone, your support will make a lasting impact.
You’ll manage a caseload of residents, guiding them through referrals, interviews, and assessments with empathy and professionalism. Once they join the service, you’ll be their key point of contact—welcoming them, building trust, and delivering tailored support through both one-to-one and group sessions. Every interaction will be focused on outcomes, empowerment, and helping people realise their full potential.
This is a permanent, part time role for 30 hours per week working on a 4 week rolling rota which will include sleep ins.
What we’re looking for
* Proven experience of working with vulnerable people with support needs.
* Proven experience of caseload management, with a clear focus on outcomes for customers and their wider community.
* Ability to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services.
* Excellent communication skills, with the ability to work in a professional manner with a number of different agencies, including representation at multi-disciplinary meetings.
* Ability to work positively and creatively with support needs.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application