Communications Manager

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Job title: Communications Manager

Location: Windsor/Hybrid

Duration: 12 Months Contact

The Role:

The Communications Manager will lead the development and delivery of a cohesive, strategic communications plan for the Finance Transformation Programme. This programme aims to modernise and optimise core functional areas to improve efficiency, agility, and service excellence across the group.

You will ensure a clear, joined-up narrative that connects the transformation vision with the day-to-day experiences of colleagues across all functions. Your work will align stakeholders, build momentum, and sustain engagement throughout the transformation journey.

You will partner closely with C-suite leaders, finance leadership teams, programme teams, change leads, and internal communications colleagues to ensure communications are clear, consistent, and compelling across all channels and audiences.

Responsibilities:

Strategic Communications Leadership

Develop and own the overarching communications strategy for the Finance Transformation Programme.
Create a unified narrative that links finance and functional changes to the broader transformation vision.
Translate complex finance and transformation programme objectives into clear, engaging messaging for diverse internal audiences.
Ensure communications support the goals and objectives of the Finance Transformation Programme.Narrative Development & Content Creation

Build core messaging frameworks, storytelling assets, and key narratives that bring the transformation to life.
Produce high-impact content across formats such as leadership briefings, intranet articles, presentations, and video scripts.
Ensure tone, language, and messaging are consistent across all communication touchpoints.
Work closely with finance leadership and change teams to develop proactive communication and engagement plans.Stakeholder Alignment

Partner with senior leaders, finance stakeholders, programme sponsors, change leads, and internal communications teams to align messaging and timing.
Act as a trusted advisor, supporting leaders to communicate with clarity and confidence.
Integrate expertise from internal Centres of Excellence into communication plans.
Establish feedback loops to ensure communications resonate and respond to employee sentiment.Measurement & Continuous Improvement

Define and track communication effectiveness metrics (e.g., reach, engagement, sentiment).
Use insights to refine messaging, channels, and approaches.
Build communication capability within the wider transformation and finance teams.Skills & Experience

Proven experience leading strategic communications for large-scale, cross-functional transformation programmes.
Exceptional storytelling and narrative development skills, with the ability to distil complexity into clarity.
Strong stakeholder management and influencing skills, particularly at senior and executive levels.
Expertise in internal communications and engagement strategy, planning, and execution.
Collaborative working style with experience partnering across multiple functions.
Strong project management skills and the ability to manage multiple priorities.
Familiarity with change communications and employee engagement best practices.
Comfortable navigating ambiguity and driving clarity in fast-paced environments.
Understanding of Group Functions such as Finance, People, or Technology and how they interact with each other.
Experience working within finance teams or supporting Finance Transformation programmes would be beneficial.
Awareness of emerging technologies and the role of AI/digitalisation in workplace environments.

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