Location: Keele , Newcastle Under Lyme , (Hybrid)
Start Date: ASAP
Contract Type: Temporary
Working Pattern: Hybrid (2 days per week in office; remaining days remote)
Pay: £25,500 pro rata
We have an exciting opportunity to join our Onboarding Team as an Onboarding Coordinator!
In this role, you will play a key part in supporting candidates throughout their journey of starting a new role. You'll ensure a smooth and positive onboarding experience by guiding new hires through the process, coordinating documentation, and providing the information they need to succeed from day one.
What You'll Be Doing
Manage a portfolio of 40-50 onboarding contractor cases at a time.
Handle inbound and outbound calls while maintaining service level agreements.
Serve as the primary point of contact for screening and contract-related queries.
Provide regular and timely updates to all stakeholders throughout each onboarding process.
Send and collate satisfaction surveys to continuously enhance the candidate experience.
Coordinate orientation sessions and training programs, ensuring all required steps are completed.
Collaborate with internal teams to ensure new hires have access to necessary systems, tools, and resources.
Ensure data protection compliance and adherence to company policies at all times.
What We're Looking For
Previous experience in onboarding, administration, coordination, or customer service.
Strong organisational and multitasking skills, with excellent attention to detail.
Confident communicator who can build rapport quickly and provide a high-quality candidate experience.
Comfortable working in a fast-paced environment with multiple priorities.
Proficient with MS Office and familiar with Database systems.
A team player who enjoys collaborating and problem-solving.
Why Join Us?
You'll be part of a supportive and friendly team dedicated to making every new hire's experience seamless and welcoming. This is a great opportunity to develop your HR and coordination skills while contributing to a meaningful part of the employee journey.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£13.08 - £13.08 per hour