Account Manager

Account Manager
Trafford Park / Travel Required
£30,000 + Bonus
Monday to Friday 8am–4:30pm or 8:30am–5pm

As an Account Manager, you will be responsible for supporting the delivery of Managed Service accounts across multiple UK sites, with a key focus on onsite inductions, assessments, and managing the National Resource Team (NRT).

This is a hands-on, operational role where you will spend time both coordinating recruitment activity and being visible on site, ensuring a consistent and high-quality onboarding experience for all candidates.

You will play a key role in linking central resource with onsite delivery, ensuring we meet client demand while maintaining compliance and service standards.

Key Responsibilities

Support and Manage the National Resource Team (NRT) to coordinate candidate flow and bookings
Help to Screen CVs, conduct initial calls, and manage candidate pipelines
Attend client sites to support inductions, assessments, and onboarding activity
Ensure a consistent and professional candidate experience across all locations
Coordinate and schedule site tours, inductions, and team focus
Ensure all compliance and right to work checks are completed prior to start
Travel to multiple sites to support onboarding and operational delivery
Build strong relationships with the team and stakeholders
Conduct regular check ins to review performance, engagement, and service levels
Maintain accurate records and ensure all systems are updated in line with process
Meet KPI and MI reporting deadlines consistently

About You

Full UK driving licence and willingness to travel to multiple client sites
Strong people skills with the ability to build lasting relationships
Experience within recruitment, customer service, or onsite operations
Highly organised with strong attention to detail
Self-motivated with a proactive and solutions-focused approach
Excellent communication skills, both verbal and written
Comfortable working in a fast-paced, high-volume environment

Benefits

In-house and external training / apprenticeships to support development
25 days holiday + 1 day for your birthday (rising to 30 with service) + bank holidays
KPI / fulfilment-based bonus structure
Free onsite parking
Onsite gym
Social events including team nights and trips abroad
Employee of the Quarter awards
Enhanced company sick pay and pension scheme
Free eye tests and contribution towards glasses
Online GP access
Employee Assistance Programme (EAP)
Death in service (3x salary)

To apply, please submit your CV via the job posting.

Proman is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace and encourage applications from all backgrounds.

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

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