Main purpose of position:
Provide effective secretarial and administrative support to the Senior Management team and undertake specific support tasks as required.
You will be responsible to:
·Draft and originate correspondence and reports (including committee reports) on behalf of the Service Director, from rough drafts or following broad guidelines. Exercise personal judgement in ensuring that written communications are accurate, unambiguous and fluent.
·Collect, analyse and interpret statistical and other management information, manipulating and presenting data in a comprehensible format. Operate within guidelines as set by the Service Director.
·Receive and filter incoming telephone calls for the from a wide range of sources including senior management, elected Members, VIPs, other statutory agencies and the general public.
·Exercise judgement in the prioritisation of calls, dealing with matters within own remit and/or referring calls as necessary to ensure continuity. Initiate own calls where necessary exercising tact, discretion and courtesy.
·Utilise a range of IT applications including word-processing, spreadsheets and e-mail. Process work to high standards and strict deadlines.
·Maintain the Senior Management's diaries through prioritisation, allocation and organisation of appointments within a scheduled work programme. Liaise with Members, Officers and external organisations to ensure that all appropriate arrangements are made for meetings, seminars and conferences, organising travel and accommodation as necessary.
· Under direction of the Business Improvement Manager - Business Support, provide administrative and organisational support to ad-hoc and on-going projects and other defined tasks.
Skills and Experience:
Effective and credible communicator, able to deal with a wide-range of people in a courteous but assertive manner
Able to produce clear, accurate unambiguous understandable and grammatically correct documents
Competent in use of word-processing/spreadsheets/E-Mail packages
Work closely to organisational priorities and deadlines - able to progress and facilitate matters
Able to work on own initiative, make informed judgement without frequent recourse to management
Ability quickly to learn, understand and apply the intricacies of operation of the functions within the directorate
NVQ3 in Business Administration or equivalent experience
Able to travel around the borough to attend meetings or events
Able to adjust working hours to meet the demand of the serviceAbout Us
Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.
Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.
We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.
Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates
Salary description
£16.90 - £16.90 per hour