Client Details
This is an opportunity to join a small-sized business operating within the industrial and manufacturing sector. The company is committed to delivering high-quality products and services to its clients and values strong, results-driven customer relationships.
Description
Manage and nurture relationships with key customers to ensure satisfaction and retention.
Identify new business opportunities.
Act as the primary point of contact for all customer-related inquiries and issues.
Collaborate with internal teams to ensure customer orders and projects are completed efficiently.
Analyse customer feedback and provide actionable insights to improve services.
Develop strategies to grow the customer base and enhance customer loyalty.
Monitor and report on customer service metrics and performance.
Ensure compliance with company policies and procedures in all customer interactions.
Proactively identify opportunities to enhance the customer experience.Profile
A successful Customer Sales Manager should have:
A strong background in customer service or account management within the industrial or manufacturing industry.
Proven ability to manage and grow customer relationships effectively.
Excellent communication and interpersonal skills.
A results-oriented mindset with a focus on delivering exceptional service.
Proficiency in using customer relationship management (CRM) tools and software.
Strong problem-solving and decision-making skills.Job Offer
Competitive salary ranging from £45,000 to £50,000 per annum.
Comprehensive benefits package to support your well-being.
Permanent role offering stability and career growth opportunities.
Chance to work with a dedicated team in Bromborough.
Engaging role in the industrial and manufacturing industry.This is an excellent opportunity for a motivated Customer Sales Manager to thrive in a rewarding role. If you're ready to take the next step in your career, apply today
Salary description
£45000.00 - £50000.00 per year