Salary: Up to £45,000 per annum
Hours: 37.5 hours across Monday to Friday
Are you anexperienced AV professional with strong leadership capability and a commitmentto delivering excellence in service?
This is a strategicleadership role in which you will represent Sodexo on-site, fostering strongstakeholder relationships while driving operational performance, regulatorycompliance and continuous service improvement within a dynamic, high-profilecorporate environment.
About the Role
As AV Manager, youwill be responsible for ensuring exceptional AV service delivery acrossmultiple sites. You will lead and develop a high-performing team, overseecompliance and safety standards, and ensure flawless technical support forhigh-profile meetings, lecture theatre events and campus-wide activities.
You will balanceoperational priorities across locations, ensuring adequate rota coverage andmaintaining optimal AV functionality in both standard and non-standard spaces.
Key Responsibilities
Service Delivery & Client Relationship
Act as the primary point of contact for AV services across all sites
Ensure seamless delivery of AV support for meetings, events and lecture theatres
Manage event bookings, setups and technical support
Diagnose and resolve AV faults promptly to full resolution
Maintain meeting room configurations, signage, glance panels and noticeboards
Drive high levels of client satisfaction while minimizing disruptionTeam Leadership & Development
Lead, empower and develop AV team members
Embed Sodexo’s Employee Value Proposition (EVP)
Conduct regular PDRs and identify growth opportunities
Oversee recruitment, performance management, absence management and HR matters
Foster a culture of accountability, ownership and belongingCompliance, Safety & Continuous Improvement
Ensure full compliance with statutory, legislative and client-specific requirements
Conduct monthly safety walks and Gemba inspections
Monitor training records and ensure team competency
Manage contractor administration and compliance
Implement new technologies, best practices and service improvements
About You
Essential:
Full UK Driving Licence
Proven leadership and people management experience
HR experience (conduct issues, investigations, grievances, absence management)
Strong Health & Safety knowledge
Excellent attention to detail
Customer-focused mindset
IT literate (Microsoft Office, Salesforce, SAP)
Why Sodexo?:
Working with Sodexois more than a job; it’s a chance to be part of something greater.
Belongin acompany and team that values you for you.
Actwithpurpose and have an impact through your everyday actions.
Thrive in your ownway.
We also offer arange of perks, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering wellbeing support
An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
Access to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
Sodexo UK and Irelands enhanced benefits and leave policies
Salary description
£40000.00 - £45000.00 per year