Centre Assistants

Centre Assistants
Location: RSPB Leighton Moss, LA5
Contract(s): Permanent
Hours: Part-Time, 7.5 or 12.5 hours per week
Salary: £24,571.00 - £26,231.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you passionate about delivering great customer service, and would you like to be part of an organisation making a real difference to our natural world?
We’re looking for enthusiastic, proactive individuals to join our team at Leighton Moss, supporting our café and visitor centre operations.
About the Role:
Our work in the visitor centre is planned via the use of rotas and would include weekend working. Full induction and training would be provided, with opportunities to learn about the running of a busy visitor centre and nature reserve operation.
Our cafe and reception operations are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.
You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working on our meet and greet operation, welcoming visitors to the reserve, giving out information, and encouraging visitors to support our work.
You will also support our cafe team, helping to serve customers, and undertaking other duties typical of a busy cafe and kitchen operation.
Essential:
* Strong communication and customer service skills
* Ability to work in a busy, visitor-facing environment
* Comfortable working both independently and as part of a team
* Positive and proactive approach to work
* Basic IT skills (e.g. tills or similar systems)
* Willingness to undertake food hygiene training
Desirable:
* Experience in a café, retail, or visitor attraction environment
* Experience handling payments or using tills
* Knowledge of food hygiene and safety
* An interest in nature, conservation, or the work of the RSPB
Additional Information:
There are two Permanent Part-Time roles available, for 7.5 and 12.5 hours per week.
Closing date: 23:59, Tuesday 7th April 2026
We are looking to conduct interviews for this position from w/c 10th April 2026.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application you will be asked to provide a copy of your CV and complete a short application form where you will be able to explain how you meet the criteria in the cover letter section.
Contact us to discuss any additional support you may need to complete your application.
No agencies please