Credit Controller

Credit Controller
Full time hours
Hybrid working: Typically, 3 days in office and 2 working from home
Competitive salary + Benefits
Permanent
Westerleigh Crematorium Head Office (Near Bristol)
 
Are you an experienced Credit Controller looking for a new opportunity where you can make a difference?

If so, we would love to hear from you!

We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.

Like many of our colleagues, you might not have considered our industry before, however it’s an opportunity to become a part of something truly meaningful and significant.

The role

Managing a portfolio of customer debtor accounts to ensure timely payments are received.
Key responsibilities include:
Support the Accounts Receivable Manager with providing an efficient and customer focused service for the management of cash collection.
Process incoming funds accurately and promptly and update match bank data daily on NetSuite.
Proactively chase current and aged debt via telephone and email, ensuring prompt payments.
Collaborate closely with internal teams to ensure the smooth running of credit control operations.
Liaise with internal departments to resolve queries and manage these through to resolution.
Logging of all incoming and outgoing correspondence to ensure a detailed audit trail on NetSuite.
Meeting with Accounts Receivable Manager for line-by-line ledger reviews on a fortnightly basis to discuss progress, escalations and problematic issues.
Liaise with the Accounts Receivable Manager to accurately forecast incoming cash receipts.
Assist with the allocation of unallocated payments as well as month end bank reconciliations.
Running of aged debt reports on a weekly basis.
Any other Ad Hoc tasks.About you

Previous experience working in Credit Control / Collections as a Credit Controller / Credit Control Specialist or Accounts Receivable role is essential.
Highly numerate and accurate with handling financial data.
MS Office, including excel to a good level.
Professional, positive with good communication skills.
Ability to work under pressure and meet tight deadlines.
Be able to work alone and as part of a team to tackle tasks proactively.
Show good initiative and take ownership of tasks or issues
Knowledge of NetSuite would be desirable but not essential.What We Offer

If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve. No two days are the same and many of our Managers have developed their careers within the business. 

The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.

In addition to salary, you will also be eligible for the following benefits:
24 days holiday + 8 days bank holiday
Company performance Bonus
Life Assurance
Access to a wide range of retail discounts and wellbeing support
Ongoing learning & development
Pension scheme
Employee Assistance / Occupational health support Program
Headspace: Mindfulness App
Mental Health Ambassadors
The benefit we hope you’ll never need: Free Cremation benefit for Immediate family
Bereavement Leave
Enhanced maternity & paternity pay
Recognition scheme
Free Flu jab
Employee discount at onsite café
Free parking
What next? Start a career with significance by applying today.

We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive