Bookings Coordinator

Bookings Coordinator sought by Artrix theatre, a vibrant and dynamic arts venue offering a diverse range of live performances, films, and community events. Located in Bromsgrove, it provides a welcoming space for both established and emerging talent, as well as an inclusive platform for the local community to engage with the arts.
 
The Role:
As Bookings Coordinator you will be responsible for coordinating and managing all event and room bookings at the theatre, ensuring smooth operations, excellent customer service, and the effective use of Artrix’s spaces. The role will involve liaising with performers, promoters, production teams, and internal staff to ensure all events are delivered to the highest standard.

Your daily duties will include:

Working closely with the Lead Trustee, manage the booking of all theatre performances, events, and community activities.
Coordinate all logistical aspects of booked events, including scheduling, notifying for staffing, and passing on safeguarding and technical requirements.
Quote booking terms, fees, and contracts, ensuring clarity and fairness for all parties involved from pre-provided framework.
Input to and updating of the Venue Management system.
Maintain strong relationships with community room hirers, promoters, artists, and production teams to facilitate smooth and effective event execution.
Prepare event information for marketing, including schedules, performer details, and event-specific requirements.
Work closely with the Technical Manager to ensure all production requirements are met for booked events, including technical, staging, lighting, and sound needs.
Working with the lead volunteer to adhere to safe guarding measures.
Liaise with the Venue Manager to ensure venue spaces are prepared to specification.
Monitor the smooth operation of events on the day of performance if on-site.
Collect feedback from bookers and feedback to Operations Team.
Collaborate with the Marketing and Box Office teams to promote upcoming events and ensure ticket sales are on track.
Weekly meetings  through the Lead Trustee/Operations Team on bookings, operational issues, and opportunities for growth or improvement in the venue’s programming to gain approval for new hires/opportunities.
Associated administrative duties including: maintaining bookings calendar, processing booking forms & contracts, production of event paperwork, loading of show information, invoicing and checking payment of deposits & fees, preparation of financial summary statements and net income.
Any other venue management, event management applicable duties that may arise from the work outlined above.
Essential Skills & Experience:

Experience in a similar role within theatre, hospitality or arts, or in event management.
Strong understanding of theatre operations, technical requirements and logistics.
Excellent communication skills, with the ability to liaise with a range of stakeholders, including performers, promoters, staff, and the public.
Strong organisational skills and the ability to manage multiple events simultaneously.
Proficiency in Microsoft Office and venue booking systems (experience with Patronbase or similar software is an advantage, but training will be given).
A proactive, problem-solving approach with excellent attention to detail.
Ability to work under pressure and remain calm and effective during busy periods.
Flexibility to work evenings and weekends as required by the event schedule.
Experience of invoicing and financial statement preparation.
Desirable Skills:

Knowledge of the performing arts industry and current trends.
Experience in negotiating contracts and managing budgets.
Familiarity with health and safety regulations within a theatre or event context.
Benefits:

c£25-30K salary, negotiable depending on experience
22 days + statutory holiday, (rising with service to 25 days) 
Free onsite parking 
Nest pension 
35 hours per week (some evenings and weekends will be required)
A supportive and creative working environment within an established cultural hub. 
Opportunity to be involved in diverse, exciting projects and events. 
The chance to contribute to the growth and success of a community-focussed venue 
Opportunities for professional development and growth within the arts sector.  
Bookings Coordinator
 
Bromsgrove, Worcestershire
 
c£25,000 - £30,000 negotiable depending on experience + benefits