Office Manager

Office Manager

About the Company

Lanarca is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients.

Our success has been based on building long-term partnerships with our clients, and we work hard to understand them to ensure that our services dovetail with their needs – often working as an extension to their internal teams. This has resulted in us securing long term commissions, many of which are of regional and national significance in our field.

Our practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. We lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects.

Known for delivering expert service and attention to detail, we respond on every project with bespoke support. Our clients benefit from Director-led services, with hands-on Director involvement at every stage in all our projects, assuring design excellence and the highest quality outputs, delivered within budget and on time.

About the Role

We are experiencing considerable growth, and this is a new role, responding to an expanded organisation and growing workload for the Directors and key clients.

The Office and Operations Manager will play a key role in our team. Reporting to the Managing Director, you will work closely together across a range of commissioned projects, leading the administrative and office team. Your role will be central to activity and output across the business, and you’ll operate in a prominent client-facing position, co-ordinating a wide range of projects, as well as supporting the day-to-day running and administration of a very busy office.

You’ll provide efficient and dynamic support to the Managing Director, working hand-in-glove to respond to business needs, including co-ordinating aspects of business finance working with our accounts team, sub-contractor management, programme management and workload co-ordination for technical specialists within our team.

You will take responsibility for ensuring the smooth operation of the business, with calm and collected leadership and bringing a positive, supportive approach to enable and empower team members. You’ll get involved in key projects across the UK and Ireland, travelling to support client needs when needed and take the lead on key projects, such as event planning or supporting new team projects.

About You

This is a wonderful opportunity for someone who is highly organised, likes a very varied and dynamic workload and can calmly and supportively empower others to be their very best. You’ll be skilled in motivating and organising others, be highly detail oriented and keen to secure a role that is challenging whilst providing considerable autonomy.

The role is “hands-on,” is extremely varied and will suit someone who enjoys working in a fast-paced environment and is confident with a range of current technologies. You will take great pride in delivering high quality work and working with others to enable them to achieve the very best too.

You’ll possess excellent communications skills and possess the ability to remain calm and reliable under pressure – even when juggling a variety of competing demands.

We are a small team, and we all work across different project areas to support each other when needed. You’ll be keen to work in this way, and enjoy working as part of a flexible, mutually supportive team.

Essential Criteria – Skills and Experience:

Exceptional organisational skills and ability to anticipate needs, prioritise and plan work effectively.
Technologically competent – highly proficient in all aspects of the Microsoft Office Suite, ideally skilled with Salesforce and Adobe Creative Suite experience. You’ll have the aptitude to develop your skills on new packages too, as needed.
Budget management and cost-conscious working, relating to office-wide cost control and business planning.
Skilled in research and technical appraisal – you’ll bring experience of co-ordinating technical and multidisciplinary meetings and preparing briefing papers.
Demonstrable track record of successful office and administrative operations management, development and leadership of office systems, procurement and all aspects of administration.
An effective communicator – able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing.
Able to maintain a high degree of confidentiality at all times.
An effective, calm, positive and reliable team player.
Able to work confidently with senior leaders and influencers.
Takes responsibility and ownership for projects, thinking about and acting on what is needed ahead of time.
Adaptable and flexible – able to respond proactively to the changing needs of a busy team with a diverse workload